Shipping policy
Last updated: 30 October 2026
Printed posters
Every poster is printed to order on classic matte paper, wherever possible by a print partner close to you, and then shipped unframed in protective packaging.
- Shipping costs and delivery times depend on your country and are shown at checkout before you pay.
- Tracking: as soon as your poster has been shipped, you receive an email with a tracking link.
- Customs: posters are usually printed in or near your region, so customs fees are rare. If any import fees apply, they are your responsibility.
- Damaged or not arrived? Let us know within 14 days of delivery, or within 14 days after the expected delivery date, and we will send a new poster. See our Refund Policy.
- Correct address: please check your address carefully at checkout. If a parcel is returned because of an incorrect or incomplete address, or because it was not collected, reshipping costs are for you.
Digital downloads
Downloads are not shipped, so there are no shipping costs, no delivery times and no customs fees, wherever you live.
- Right after your payment is confirmed, the download link appears on your order confirmation page.
- You also receive an email with the same download link. If you do not see it within a few minutes, please check your spam or promotions folder.
- If you have a customer account, you can also find your downloads in your order history.
Each print comes as high resolution JPG files at 300 dpi in five print ratios: 2:3, 3:4, 4:5, 11x14 and ISO (A sizes), covering sizes from 4x6 inches up to 24x36 inches, and A5 up to A2. Sets contain these files for every print in the set.
Ordering both?
If your order contains a poster and a download, the download is ready immediately and the poster follows by post. Shipping costs only apply to the poster.
Questions about your delivery?
Email us at hello@pipandtheparade.com with your order number. We usually reply within one working day.